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Privacy Policy

The Vault Club respects your privacy and is committed to protecting your personal information.


This Privacy Policy explains how we collect, use, and protect your data when you interact with our services.

INFORMATION WE COLLECT

When you join The Vault Club or interact with us, we may collect the following information:

  • Full name

  • Email addres

  • Phone number

  • Location (city/country)

  • Information shared in onboarding forms, evaluations, or coaching sessions

  • Payment information (processed securely via third-party providers)

We only collect information that is necessary to provide our services effectively.

HOW YOUR INFORMATION IS USED

Your information is used to:

  • Deliver coaching and membership services

  • Personalise your experience

  • Communicate with you about sessions, check-ins, and updates

  • Process payments and manage subscriptions

  • Improve the quality of our services

We do not sell, rent, or trade your personal data.

PAYMENTS & THIRD-PARTY SERVICES

Payments are processed securely through third-party platforms such as:

  • Paystack

We may also use trusted tools including:

  • Type Forms (onboarding & evaluations)

  • Notion (content and information hosting)

  • WhatsApp (community communication)

  • Calendly (session scheduling, if applicable)

These platforms have their own privacy policies, and we encourage you to review them.

DATA STORAGE & SECURITY

We take reasonable steps to protect your personal information and keep it secure.
Access to your data is limited to only what is necessary to provide services.


While no system is 100% secure, we work to safeguard your information responsibly.

CONFIDENTIALITY

All personal information shared within coaching sessions or the community is treated as
confidential.


However, confidentiality may be broken if:

  • Required by law

  • There is risk of harm to yourself or others

YOUR RIGHTS

You have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate data

  • Request deletion of your data (where applicable)

  • Withdraw consent at any time

To make a request, please contact us directly.

COMMUNICATION

By joining The Vault Club, you agree to receive communications related to:

  • Your membership

  • Coaching sessions

  • Updates or changes to the service

You can opt out of non-essential communications at any time.

CHANGES TO THIS POLICY

We may update this Privacy Policy occasionally.


Any changes will be communicated clearly, and the updated version will be posted.

CONTACT

If you have questions about this Privacy Policy or how your data is handled, kindly contact us at:


Email: Thevaultaaina@gmail.com

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